FEATURE I MORE ARTICLES
ARTICLE BY
CEO‚ CHIEF CREATIVE OFFICER
MYNDSHIFT
Spend enough time looking at businesses in the same industry‚ and you’ll start to notice a pattern.
It’s hard not to.
Businesses are using the same kinds of images‚ similar colors‚ and those all-too-familiar headlines. Sometimes you could switch out the logo and barely notice the difference.
There are reasons for that. Businesses look at their competitors to see what’s expected. Creative teams look at existing work to understand the category. And clients want to feel confident that the finished work will look appropriate for their industry.
Over time‚ those references can start making the decisions.
What begins as research can become a set of unwritten rules about what the work should look like‚ sound like‚ and say.
But being appropriate for a category doesn’t require looking like everyone in it.
There are things people need to recognize. A restaurant menu should be easy to read. A real estate listing should help someone understand the property. Packaging should make it clear what’s inside.
Those are useful expectations. They help people navigate‚ compare‚ and act.
The trouble starts when we give every familiar choice the same importance.
Does a financial services campaign need a stock photo of a couple walking on the beach? Does a fitness business need another image of someone pushing through a workout? Does a real estate headline need to say something about finding your dream home?
Those choices might work. But they should earn their place in the idea.
“We see it everywhere in our industry” isn’t much of a creative reason.
Knowing what others are doing can help you recognize what’s been overused‚ what people expect‚ and where there might be room to do something interesting.
Then you have to come back to the business in front of you.
What’s the product actually like? What happens when someone uses it? What do the people behind it care about? Is there something about the experience that would make a good story‚ an unexpected image‚ or a headline someone might actually stop to read?
Those details give you something to work with.
A restaurant’s personality might come through in the way its staff talks to regulars. A fitness campaign might start with an observation about life outside the gym. A home might offer a detail that’s more interesting than another broad promise about dreams.
The creative possibilities get better when you give the particular assignment more attention than the category’s usual answers.
Sometimes the first response to a different approach is‚ “That doesn’t look like our industry.”
That’s worth discussing. What feels unfamiliar? Could it confuse someone? Does it ask the audience to make a connection they’re unlikely to make?
Those are fair questions‚ and a creative team should be able to answer them.
But an unfamiliar approach may also be the part that makes the work interesting. A restrained design in a visually noisy category. Humor where everyone sounds formal. A photograph that captures a real moment instead of a predictable pose.
The question is whether the choice helps the idea work.
There should be a reason for it—a connection to the business‚ the audience‚ or what the work needs to accomplish. And that reason should hold up beyond wanting to do something different.
Looking at the category is a useful place to begin. It helps you understand the landscape.
What you do with that understanding is where the creative work happens.
You can borrow the familiar answers. Or you can recognize them‚ question them‚ and see what else the assignment has to offer.
Your industry gives you context.
It shouldn’t get to make every creative decision.